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How To Handle Bad paying Tenants
ad payers are a problem remember to make payments. Two for all landlords and we’ve ideas may help you here. One is all found different ways to to send out rent invoices. Your deal with the problem. The best tenants get a bill each month for solution is one that gets the everything else they have to pay tenant back on track and avoids a – why not their rent? Another is costly eviction. to offer an automatic payment plan. There are companies that I use the term “bad payer” to you can use to set up automatic cover late payers, partial payments by direct withdrawal or payers, check bouncers, and by credit card. Again, these non-payers. There are a number of methods presume good intentions ways to deal with bad payers. on the part of the tenant. First, you want to do everything in your power to ensure that all What do you do with a chronic tenants pay on time, every time. late payer? First recognize that For example, set up a schedule of there are gray areas here. I discounts for on-time payments or believe your actions should late fees for late payments. Many depend on whether the lateness is landlords favor the discount consistent – for example, the approach because it is an easier tenant always pays between the sell to a prospective tenant, but third and sixth day of the month you may find it is not as – or gets worse over time. A effective in reducing late tenant whose lateness gets worse payments. Why? Because there’s no every month, despite your late stigma attached to not getting a fees and complaints about late discount. payments, probably has little regard for your authority. When Often people have good intentions he is late enough to warrant an about paying on time but don’t eviction notice, send it, and
follow through. Chances are tenant until February, that’s you’ve already seen other signs $1,800 out the window. Better to that this person is put up with the late payments irresponsible- he doesn’t return (and enjoy the late fees). your calls and may have misbehaved in other ways in the A partial payment is the same as unit. a late payment. If a tenant pays $400 on time and sends the other On the other hand, a consistent $200 on the sixth day of the late payer is probably worth month, he’s late – and must pay keeping, even if you can never the late fee. A bounced check is get him to pay on time. Consider worse than a late or partial that the late payments are payment. Now you have to pay a actually improving your bottom fee to the bank and the good line. For example, suppose I have check will still be late. Charge a tenant who always pays about both the late fee and the bank the sixth day of the month, and fee to the tenant. More than one is charged a $5 per day late fee bounced check and you should on a $600 monthly rent. This require that the tenant start tenant is giving me a 5% rent paying with a bank check or money increase in exchange for a few order. Many landlords insist on days lateness – I’ll take that. bank checks or money orders for Another consideration is how long all tenants, regardless of their it will take you to re-rent the payment history, but this has unit. My properties are in New disadvantages. One is that they Hampshire and it’s very difficult are inconvenient for tenants. to find a good tenant during the Another is that if a bank check winter. If I evict my $600 per gets lost in the mail, it is month tenant for late payments in harder for the tenant to void it November, and don’t find a new than for a personal check.
agreement or paying the next You may want to cut extra slack month’s bill late will result in to tenants who let you know ahead eviction. And if you do make a of time that their payments will separate agreement, run it by be late. This is usually because your attorney to make sure it is the tenant is short on cash. If legal and enforceable. the lateness is not excessive –three or four days at most – I The tenant in this situation may will waive the late fee. But if I also be able to find money from start getting calls like this another source to pay the current every month or every other month, month’s rent. In my city, the I will charge the late fee. public assistance office will write a one-time check for a When a tenant tells you he can’t tenant who has a cash crunch but pay full rent on time because of is working at a job and can financial trouble, get more generally afford the unit. details about his problem. The However, they won’t make big question is whether his cash assistance payments every month. crunch is caused by a one-time Check this with your own local expense or loss of income, or a office. permanent or long-term change such as a layoff. If the cause is A tenant who can’t pay because of a one-time expense, chances are job loss or a permanent new he’ll get back on his feet and be expense can no longer afford the able to pay in full on time next unit. He has to either increase month. He still owes you the his income or reduce his expenses money for the current month and right away, or move out. Maybe you can make a separate agreement the tenant could get a roommate for this payment. Make sure he who can split the rent. Maybe he knows that violating the separate can get a second job. If not, try
to convince him to leave his assets as possible. But if he voluntarily, without a formal won’t leave voluntarily, you must eviction. It’s better for him, evict, as soon as possible. because he won’t owe court costs, and will leave with as much of
About the Author:
Brendan O’Brien is the founder and president of Property Master Software, a contributing writer to REIP The Rewards® Magazine and an active landlord and real estate investor - pcpropertymaster.com
Read more articles by: Brendan O'Brien
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