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Real Estate Marketing How To Measure Your Direct Mail Success



E


ugene Schwartz, author of       75% of your competition. Testing  
Breakthrough Advertising,       can help you surpass the other    
said it best: "There are no     25%.                              
answers in direct mail except                                           
test answers. You don't know          And Now for the Good News:        
whether something will work until                                       
you test it. And you cannot           Direct mail makes testing easy.   
predict test results based on         In fact, it's one of the easiest  
past experience."                     marketing mediums to track and    
                                      measure. If you send 500          
What he means is this. You can        postcards out and get 25 phone    
take something that has worked        calls about that postcard, you've 
for another real estate marketer,     just measured a 5% ROI (if we     
apply it to your own audience,        could all be so lucky!).          
and have it flop. Or it could be                                        
a huge success. The only way to       Advertise through radio or        
know for sure is to try it and        television, and your results are  
test it.                              much harder to quantify.          
                                                                        
Sure, there are "best practices"      You don't have to be an analyst   
you can start with, and you can       or statistician to start a basic  
learn a lot from the successes        testing and measurement program   
and failures of other marketers.      for your direct mail. Here's an   
But to get the best possible ROI      example of how simple it might    
on your real estate marketing         be:                               
investment, there is no                                                 
substitute for testing.               Step 1:                           
                                                                        
Think of it this way. Best            Send a farming piece using        
practices will put you ahead of       buyer's (or seller's) guide as    



primary offer. Use this piece for     mailed, postcard one generated    
a specific period of time --          seven responses in a two-month    
let's say two months.                 period. But postcard two          
                                      generated 11 responses in the     
Step 2:                               same period of time.              
                                                                        
Track and record all responses        Postcard two is the winner (or    
that come from that card. When        the "control"). And because you   
you get an email or phone call        only changed the headline, you    
from a prospect, ask them how         know specifically what led to the 
they heard about you. If they         increased response ... a stronger 
say, "We received a postcard          headline!                         
mentioning your buyer's guide,"                                         
then chalk up a response to that      Toss the weaker headline, keep    
particular card. Stop counting at     the stronger one, and repeat the  
the two-month mark and write down     process with a new "challenger."  
the total number of responses.                                          
                                      Now continue this                 
Step 3:                               one-element-at-a-time method for  
                                      other parts of your mailer. Test  
Next, adjust a single element of      the layout, the wording, the      
your mailer -- let's use the          offer and the list. Pretty soon,  
headline for this example.            you'll have a combination of best 
                                      headline, best graphics, best     
Step 4:                               layout ... best everything. Run   
                                      it until the wheels fall off!     
Send your new mailer and track                                          
the response over the same period     "But how do I know which card     
of time as you measured the           somebody is responding to? Maybe  
first. Example: Out of 200 pieces     they've just held on to card      



number one for a long time and        effective approach to testing. I  
are calling in response to it         won't go into the weeds of        
(instead of the current               statistically valid samples,      
version)."                            because it's beyond the scope of  
                                      this article. Just know that you  
Easy. Just place a small code in      have dozens of ways to track      
the corner of each piece to allow     responses. Where there's a will   
for tracking. Example: Code 144       to test, there's a way to test.   
equals postcard one. Code 155                                           
equals postcard two. When a           Use your imagination. Keep it     
prospect calls in response to         simple. And above all else, be    
your postcard, I can practically      consistent.                       
guarantee they have the postcard                                        
in hand (or nearby).                  If you want to learn more about   
                                      testing (and about proven         
Then you simply have to ask, "I       advertising techniques in         
hope you don't mind my asking,        general), I recommend a book      
but I like to track my postcards      whose name says it all: Tested    
to see which ones have been           Advertising Methods, by John      
delivered properly ... is there a     Caples. To go the                 
number in the lower left corner       free-information route, just type 
of the card?"                         "how to test direct mail" into    
                                      any major search engine.          
This is a basic but reasonably        

                              






About the Author:

Brandon Cornett has worked as a marketing manager for a direct mail company serving the real estate industry since 1986. He now dedicates his time to helping real estate professionals improve their marketing. His "Modern Guide to Real Estate Marketing" and his free newsletter are available at: http://www.ArmingYourFarming.com

Source: www.isnare.com


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